When was the last time you purchased something without checking multiple online reviews about it first? Whether you’re purchasing a new vehicle or a new pair of shoes, you’re likely to spend some time reading reviews or watching videos of real people’s experiences with the product. Today, most of us know better than to buy a car without test driving it. So why, in this modern world we’re living in, would you purchase a premium software solution based solely on a sales pitch or demo?
Product Demonstration or Fake News?
While there are certainly benefits to walking through a product demonstration with an experienced salesperson, oftentimes, the demo alone is not enough for you to see the full value of the product for your company. With a demo, you are given a controlled experience of what the salesperson wants you to see, however, in order to understand if a product will truly work for you, you really need to dive into the actual product and use it for yourself.
That’s why Totango offers our customer success solution for free – forever! No trial period, no fake demo, no pushy salesperson. Just our product, for free. So, why do we do this and why is this better for you? Let’s take a look.
3 Reasons to Try Before You Buy
- Ensure the Product Works for You
Most of the time, a demo of a product will use fake data or a sample of your data to show you how the product works. With a free product, however, you are able to upload your own data and apply it to real scenarios to see how it will actually work with your information and your processes. This way, you can ensure that the product will actually work for you and your company.
- Take Your Time
While a demo can be useful for seeing an overview of a product, it typically only lasts about 30 minutes to one hour. This is not nearly enough time for you to dig in and test drive the product to see if it will meet your needs. With a truly free product, like Totango, you aren’t limited to the length of the demo or the free trial period, so you can use the product in your own time, at your own pace, and experience the real value of it without the pressure of a timeline. Also, Totango is incredibly simple to set up and start using, so you have time to invite people – like your stakeholders – in to experience the product and really get their buy-in rather than just having them watch a recording of a demo.
- Understand the Ease of Use
With a simple product demo or free trial period, it’s unlikely that you will be able to explore how the product works and how easy or difficult it is for you and your team to use. Is it a complicated system that will require several weeks and a lot of manpower to get up and running or is it a plug-and-play solution? Can others on your team pick it up quickly or will it require training time? With a free product, you have the time to explore these questions and determine if it is worth the investment of time and effort.
It’s Time for the Real Deal
At Totango, we are so confident in the ease of use and modern simplicity of our product, that we’ve opened it up to everyone – for free! We welcome you to sign up for our product, test it out, invite your stakeholders and team members, and put it to good use at no charge to you. So, are you ready to stop falling for fake news and start working with a real product that provides real value? Then sign up for Totango for free and start conquering your customer success goals today!
3 – min read During the live presentation of the Steps to Scale Your Customer Success Operations Overnight webinar, Wisr’s VP of Customer Success Christine Knific answered several questions from attendees. You
April 13, 2021